Privacy Policy

At, we are committed to provide the best online experience to you while keeping your privacy safe and secured. Our privacy policy statement covering the use of this website and its order processing function are given below.

We highly recommend that you spend some time to understand and review these statements for your own benefits when accessing and using Please be mindful that we hold the right to modify, add, or delete any details included in this privacy policy at any time without prior notice. Should there is any changes to this policy; we will update them on this site. It is also recommended that you frequently check our privacy policy to make sure that you are updated with our latest privacy terms.

Information to be collected

We will ask for your name, home address, and contact information including telephone number and email. Should any further communications regarding product order arises, we may also ask for other personal details such as physical measurements of your body. This information may be stored for internal use in order to facilitate our order processing function.

When your purchase is made on our site, we will ask for your billing and shipping address. Information regarding your payment details and payment methods will also be collected to fulfill the purchase requirement. We may, from time to time, obtain information regarding your usage on our website through online surveys or other means.

Purposes of data collection

Your data will allow and its order processing function to fulfill your order, complete your purchase, and notify you of any significant changes on our web service and its functionality. The collection of usage data will help us develop and improve our online services further in order to ensure your smooth experience when accessing our website. We may also send you information about our products and services including other special offers from poem (if any) through selected means of communication such as e-mail or telephone.

Should your request for products and services need to be assessed, your information may also be used for the purposes of fraud prevention and investigation. You are kindly requested to make sure that all the information provided on this website is correct, current, and accurate. Since you are responsible for your own personal data, we recommend that you constantly update and correct your personal information as appropriate. Poem will not take any responsibility for any unpleasant experiences or issues that are caused by the provision of false or outdated information on our website.

Poem is regarded as a registered data controller under The Personal Data Protection Act, 2562 B.E. (2019) (“PDPA” or the “act”). We comply with standards, procedures and requirements laid down in the act to ensure that any personal information that has been provided to us by consent and is kept secured and processed legally.

Sharing information with third-party service providers

Poem may contact and request other third-party companies to fulfill certain services, including credit card and payment processing (for example, paypal), product shipping, name and address verification, market researching and promotional management. We make sure to provide these companies with only necessary information required to perform their services.

Linking to third-party sites

In order to facilitate your online experiences and to provide increased value services from, we may include links that direct you to third-party sites. (for example, social media platforms such as Facebook, Instagram, etc.) These linked sites have their own privacy policies, separate and independent from that of

Since our privacy policy statement only covers the use of this website, we encourage you to review those policies when visiting any other third party sites. We, therefore, will take no responsibility or liability for any content and activities caused by the use of the linked sites.

Keeping your information secured

In order to ensure that your privacy is protected, we work carefully with these third-party services provider companies and make sure that their processes are transparent and secured. These companies are contractually prohibited from using your information for their own marketing purposes or from sharing your information with anyone other than poem. We will not pass your information to any other third-party companies for marketing or commercial purposes without your prior consent.


There are some exceptions in which we might have to disclose your personal information for security purposes.your address and zip code details might need to be disclosed in order to check against security alert or any other fraud prevention scheme.

Specific information may also be disclosed upon governmental request, in response to a court order, or when required by law to do so. We may also have to share information with companies assisting in fraud prevention and investigation. However, the information will not be provided to these agencies or companies for marketing or commercial purposes without your prior consent.


A cookie is a small data file sent from a website and stored on your computer by the web browser that you are using. We use cookies to help personalize your online experience by keeping track of your current shopping session, enabling you to proceed to checkout at any time. This website may not fully function as intended at all without the acceptance of cookies. Kindly refer to the help content of your browser for more information on selecting or deselecting cookies.

Privacy of children on our website

Our website is not intended for children under the age of 15. Poem will not knowingly collect any information fr

For the best experience, we recommend viewing the site in portrait orientation on mobile devices.

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